Customer Follow Up Services
Problem: You're not getting enough business from your current customers, or you'd like to increase your client spend.
Solution: Undertake a follow-up campaign through Competitive Edge
Benefit:You increase the average spend per client, keep your product top of mind - and increase your revenue.
Examples of Follow up campaigns
Courtesy Calls
DO
YOU DISLIKE DOING COURTESY CALLS?
Many people do, and
sometimes when the calls do happen they are made at inopportune times or
made too late. By this stage potential customers may have changed their
mind or worse, gone to your competition.
We
can do your follow-up calling and gain candid feedback about your
business, and the products or services you and your team provide, from
the people who matter most – your customers.
IN TODAY’S COMPETITIVE MARKET IT'S ALL ABOUT WORKING SMARTER, NOT HARDER.
If your database details are out of date you could be missing out on business.
We recommend that databases are updated at least annually, because contact details often change and it is easy to forget about past contacts and focus on new ones.
If you provide us with your initial database and we will work with you to develop a campaign that can update and expand upon those details.
Customer Surveys
GAIN INSIGHT INTO THE MINDS OF YOUR CUSTOMERS
Using your database, we can get in touch with your customers, and gain valuable insights about how they perceive your products and your team.
This gives you the ability to define your strengths, and the opportunity to build on them, and take steps to correct any issues before they become problems.
Phone: 0800 355 4520 | Fax: (06) 351 4437 | Email: Contact us.
Postal Address: PO Box 4019, Palmerston North, 4442
